Event log page
The first page of the event log contains the following information:
1
Current Page Count indicates the number of pages printed from the product.
2
Number indicates the order in which the errors occurred. The last error to occur has the highest number.
3
Error indicates the internal error code for each error.
4
Page Count indicates the number of pages printed from the product when the error occurred.
5
Serial Number indicates the serial number of the product.
6
Description or Personality indicates whether the error occurred due to a problem within a product personality or due to
a product jam.
The second page of the event log is the manufacturing page. This page contains information that might assist HP Customer
Care representatives in solving possible product problems.
1
2
6
5
3
4
7 Problem solving
177
Printing a paper path test
To print an event log
1
Touch Menu.
2
Touch
Configure Device
.
3
Scroll to
Diagnostics
.
4
Scroll to
Print Event Log
and touch OK.