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Clearing jams from the duplex printing accessory (duplexer)
To clear jams in the duplex printing accessory
1
Move the output device away from the product to gain access to the left door.
2
Open the left door and carefully pull out any paper from area.
WARNING!
Avoid touching the adjacent fusing area. It can be HOT.
3
Remove the duplex printing accessory by pressing the green lever and pulling
the unit out until it stops.
4
Remove any paper by lifting the two green levers in the duplex printing
accessory.
5
Open the front door.
4
1
2
5
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7 Problem solving
102
Clearing jams
6
Check for paper in the duplex printing accessory area, and remove any paper by
pulling it out of the product. Be careful not to tear the paper.
7
Reinstall the duplex printing accessory by sliding it back into the slot until it
locks into place.
8
Close all open doors. Push the output device back into place.
6
7
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7 Problem solving
103
Clearing jams